FAQ's

Where do you ship from?

We ship from our partnered warehouses and factories located in the United States, Europe, and Asia. Please note that if you order multiple items, they may be shipped separately as different factories specialize in various products.

How long will it take for my items to arrive?

Shipping times vary based on product demand, shipping location, and the method you choose. For more detailed information, please check our Shipping Policy.

How long will it take to receive a tracking number?

You will typically receive a tracking number within 1-3 business days after placing your order.

Where is your company located?

Baby Mira is based in London, UK.

Which currency will I be charged in?

All orders are processed in USD. While the cart may display several currencies, checkout is completed in USD at the current exchange rate.

Will I receive a confirmation number when I place my order?

Yes, you will receive an order confirmation number via email after placing your order. If you don’t receive one within 24 hours, please contact us at contact@babymira.com.

Can I cancel or change my order?

If you wish to cancel your order, please contact us within 24 hours of placing it. Once your order is being prepared for shipment, we cannot make any changes.

Who can I contact if I have a problem with my order?

If you have any issues with your order, feel free to contact us at contact@babymira.com, and we will be happy to assist you.

Is checkout on this site safe and secure?

Yes, all purchases made on Baby Mira are safe and secure. We use the latest encryption technologies to ensure your personal and payment information is protected.

Will my email or information be sold to third parties?

Absolutely not. We do not sell or share our customers' information. Your email is only used for order follow-ups and to send newsletters and promotional offers.

Will I have to pay customs fees?

In most cases, customs fees do not apply. However, this depends on your location and the size of your order. Please check with your local customs office for more information.